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TERM & CONDITIONS

Turnaround is typically 12-72 hrs per design after payment of this invoice. 

You will receive: 
1 revision proof 
1 revision edit after proof 

Send all info EXACTLY AS IT SHOULD APPEAR on your artwork. Critical Labz will not be held responsible for any misinformation from the buyer. Refunds only at the discretion of Critical Labz. 

E-mail all pictures and info to CriticalLabz@gmail.com 

You may also submit any thing that you would like to serve as motivation or direction for your artwork. (references, pictures, a song, etc.) 

You have a grace period of 24 hours after delivery to request a revision. Any revision requests after the grace period will incur an extra charge. Additional revisions will also incur an extra charge. We retain your revision files for 7 days from date of delivery. 

Please allow turnaround time to pass before inquiring about completion of project. Critical Labz does the best work in the fastest time possible but be mindful that these time periods may vary. 

***Note: Designs are based on quality of content received. If submitting content, please make an effort to send content of the highest possible quality. We try our best to incorporate your ideas but understand that concept decisions are ultimately left up to the designer. We value our work and will make the highest effort to provide the best quality possible*** 

By paying this invoice, you are acknowledging that you agree to all terms. You also acknowledge that Critical Labz is allowed to showcase your artwork on our websites, social media and all other platforms for promotional use.